If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. 45 Chimney Sweeps At Silver Lining Chimney Sweeps, Kevin is an extremely helpful expert. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. Kevin currently is a member of the Texas Chimney Sweep Guild and has been certified by the Chimney Safety Institute of America (CSIA). However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. About Us Owner and operator Kevin LaVoie has 30 years of chimney service and dryer vent cleaning experience, the past 26 years in the Austin metropolitan area. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I had just had another bad experience with a chimney company, so Area Wide was chosen from your recommended businesses. He said we would sit in a conference room at the BBB for three hours with a mediator but if I wanted to do that with my time, so be it. He was very defensive, blamed me for misleading him and told me to take my complaint to the BBB. I reflected after he was gone and realized Id been charged full price for a half job. Our experts are highly trained to clean your fireplace inside and outside on the. Said I had mislead him on the height of the chimney and they did a good job on the living room access. Greenwood air is one of the best chimney cleaning companies in Austin tx. His crew cleaned the already cleaned access point (another company did it) but not the roof. I told him the living room access was just cleaned the week before but he said it was not an adequate cleaning without the roof access point. Owner ******* said he would clean the chimney from the roof and the living room.
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